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Our Privacy Policy - GDPR 2018 

Who is responsible for managing my information?

This website is owned and maintained by Ollio – The Building Performance Consultancy (“we” or “us”).


We are responsible for the collection and proper management of any personal information you submit via this website or by other means. This Privacy Policy applies to all customer personal or their organisational information we hold no matter what the source.

We will keep your personal details secure and use the information you provide consistently with applicable privacy and data protection laws and the terms of this Privacy Policy.

2. What information do we collect?

We collect contact details and details about the organisation you work for.

We also collect anonymous website usage information via Google Analytics. We do not as yet collect cookies (see section 7 below).

3. How do we use your information?

The information you provide may be used in a number of ways, for example:

■ to enable us to track our dealings with you. We may use this to frame our marketing strategy towards you and your organisation.

■ to provide you with the information, products and services you ask for, and honour any contract you have with us;

■ for statistical purposes when we evaluate our [for statistical purposes when we evaluate our range of services];

■ to personalise repeat visits to our website;

■ to manage customer service queries.

4. Who will we share your information with?

To provide you with the products and services that we offer we may share your information with:

  • third party software vendors whose software we use in the normal course of our business 

  • as necessary with other project team members in the normal undertaking of projects; and

  • third parties in the event we sell or buy business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

5. When can we contact you in the future?

We would like to send you information about our own activities, products and services, as well as those of selected third parties. We may do this by post, telephone, email or SMS, unless you have told us that you do not wish to be contacted in this way.


We will always ask you to confirm in advance that you are happy for us to allow third parties to contact you by email

If you would like to change any of your preferences relating to the way in which we may use your information for direct marketing, then please update your user preferences via our marketing emails, our contact us page on this website or send an email to


6. How long will we hold your information for?

We have a system of retention periods in place to ensure that your information is only stored whilst it is required for the relevant purposes or to meet legal requirements.  Where your information is no longer required, we will ensure it is disposed of in a secure manner.

7. Cookies

At present our website does not collect cookies to distinguish you from other users of our website. However, we reserve the right to do this in future. Should this happen, users will be notified of this as they visit the site.

8. How can you access and update your information?

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all your personal information, please email or write to us at the address below. Please note that we may charge a small administrative fee for the provision of this information.  We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

9. Does the policy apply to linked websites?

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should refer to the owners of the third party website.

10. How do we update this privacy policy?

We keep our privacy policy under regular review and we will place any updates on our web page. This privacy policy was last updated on 22 April 2018.


11. Who can you contact if you have queries about this privacy policy?

Please contact us if you have any questions about our privacy policy or information we hold about you.

By email: Or write to us at 6 Farm View Gardens, Hackenthorpe, Sheffield, S12 4JD.

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